Emra + Pendo

Your bots answer questions about account health, feature adoption, session replays and feedback in Pendo.

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What your bots can do in Pendo

Connect Emra with Pendo to use 24/7, always-on AI agents that work like your team.

  • 01

    Check on an account

    See how an account uses your product, from its active visitors to the features they use.

  • 02

    Track feature adoption

    Rank pages and features by usage, and run funnels and retention curves over time.

  • 03

    Find the right replay

    Pull session replays for a visitor or behavior, with the console and network logs.

  • 04

    Sort the feedback

    Read feedback, ideas and survey scores, and group what people ask for into themes.

Things to ask

  • How is Acme using the product this month?
  • Which features got the most use last quarter?
  • Group this month's feedback into the top themes

Add Pendo to a bot

It takes about a minute, and each person signs in once.

To a bot you have

  1. 1Open the bot’s settings and click + under Apps
  2. 2Choose Pendo and add it to the bot
  3. 3Sign in with your own Pendo account

To a new bot

  1. 1Click New bot, name it and say what it’s for
  2. 2Click Connect apps beside its name and choose Pendo
  3. 3Add it to the bot, then sign in with your own Pendo account

Then ask. The bot works in Pendo as you, with your access.

  • Your own sign-in

    Each person signs in to Pendo themselves. A bot uses the sign-in of whoever is talking to it, never a teammate’s.

  • Only the bots you choose

    A bot can use Pendo only once it has been added to that bot.

  • Switch off any action

    Turn off any Pendo action for your sign-in, or remove it from a bot, whenever you like.

Questions about Pendo and Emra

How do I use AI agents with Pendo?

Add Pendo to an Emra bot and sign in, then ask the bot in plain words, in its chat or in Slack. It is an AI agent that works in Pendo as you, and it can run on a schedule you set.

What AI agents work with Pendo?

Emra bots do. Each is an always-on AI agent that works like a member of your team, and it connects to Pendo alongside the other apps you use, so one bot can carry a task from one app to the next.

Do Emra bots have their own computer?

Yes. Every Emra bot has its own computer and web browser in the cloud. It works in Pendo through this integration, and it can use any website your team can for the work that happens elsewhere.

Can AI agents work in Pendo around the clock?

Yes. Emra bots are always on. Give one a schedule and it does the work in Pendo at the times you set, or ask it anything, at any hour.

How do I connect Pendo to Emra?

Open a bot’s settings, click + under Apps and choose Pendo. Add it to the bot, then sign in with your Pendo account. It takes about a minute.

Whose Pendo account does a bot use?

The account of whoever is talking to it. Each teammate signs in with their own, and a bot never uses one person’s sign-in for someone else.

Can I limit what a bot does in Pendo?

Yes. Any Pendo action can be switched off for your own sign-in, and Pendo can be removed from a bot at any time.

Is there anything to install?

No. Your bots reach Pendo from Emra’s cloud, so you only sign in.

Get started using Pendo with Emra

Create your workspace, add Pendo to a bot, and ask it your first question.

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